Terms and Conditions

Welcome to CollectNow.in (“Website”). By accessing or using our website and purchasing products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

This website is owned and operated by Collect Now (“Company”, “we”, “our”, or “us”).
By accessing the Website or placing an order, you agree to comply with these Terms.
We reserve the right to update, modify, or change these Terms at any time without prior notice.

2. Eligibility

You must be at least 18 years old or using the Website under the supervision of a parent/guardian.
By using our services, you confirm that you are legally capable of entering into binding contracts as per Indian law.

3. Products and Pricing

We specialize in selling lingerie, undergarments, and related products across India at affordable prices.
All prices displayed are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as mentioned.
We reserve the right to change product prices, descriptions, and availability without prior notice.
Images shown are for representation purposes; actual products may slightly vary in color or design.

4. Orders and Payments

Orders can be placed through our website.
We accept online payments through secure payment gateways (UPI, debit/credit card, net banking, wallets).
Cash on Delivery (COD) may be available for selected pin codes.
Your order will be confirmed once payment is successfully received.

5. Shipping and Delivery

We deliver products across India.
Delivery times may vary based on your location, typically 3–10 business days.
Any delays caused by courier partners or unforeseen circumstances are beyond our control.
Shipping charges, if any, will be displayed at checkout.

6. Returns, Exchange, and Refunds

Due to hygiene reasons, lingerie and intimate wear products are non-returnable and non-refundable unless you receive a defective/damaged product or the wrong item.
If eligible, you must raise a return/exchange request within 48 hours of delivery by contacting our customer support.
Refunds, if applicable, will be processed to the original payment method within 7–10 business days.

7. Use of Website

You agree not to misuse the Website, including attempting fraud, hacking, or disrupting services.
Content, images, and trademarks on the Website are the property of Collect Now and cannot be copied, reproduced, or distributed without permission.

8. Privacy Policy

Your personal information (name, address, contact details, payment info) will be handled as per our Privacy Policy.
We do not share your personal details with unauthorized third parties.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of our products or Website.
Our liability is limited to the value of the product purchased.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

11. Contact Us

For queries, complaints, or feedback, please contact:

Collect Now
Email: [info@collectnow.in]
Phone: [+91 7872427219]
Address: [Howrah , West Bengal , India]

✅ This covers legal protection + customer trust for your lingerie website.
Would you like me to also draft a Privacy Policy (since lingerie involves sensitive customer data, addresses, and payment info, it’s highly recommended)?